{"id":897,"date":"2026-04-08T09:45:06","date_gmt":"2026-04-08T13:45:06","guid":{"rendered":"https:\/\/iconbyyara.ca\/?page_id=897"},"modified":"2026-04-08T09:57:09","modified_gmt":"2026-04-08T13:57:09","slug":"politique-de-retour-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/iconbyyara.ca\/en\/politique-de-retour-et-de-remboursement\/","title":{"rendered":"Politique de retour et de remboursement"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section section_has_divider et_pb_bottom_divider\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Politique de retour et de remboursement<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"isSelectedEnd\"><span>Chez Icon By Yara, chaque bijou est pr\u00e9par\u00e9 avec soin et amour pour offrir une belle exp\u00e9rience \u00e0 nos clientes.<\/span><\/p>\n<p><span>En raison de la nature d\u00e9licate et hygi\u00e9nique de nos bijoux fantaisie pour enfants, <\/span><strong><span>toutes les ventes sont finales<\/span><\/strong><span>.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_divider_0 et_pb_divider_hidden et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--wboni16jfs preset--module--divi-accordion--1dwivyhrzz\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">Retours et \u00e9changes<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"isSelectedEnd\"><span>Les bijoux <\/span><strong><span>ne sont ni repris, ni \u00e9chang\u00e9s, ni rembours\u00e9s<\/span><\/strong><span>, sauf dans le cas suivant :<\/span><\/p>\n<ul data-spread=\"false\">\n<li><span>Vous avez re\u00e7u un article diff\u00e9rent de celui command\u00e9 (erreur de commande de notre part)<\/span><\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">D\u00e9lai de r\u00e9clamation<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p data-start=\"726\" data-end=\"848\"><span>Si une erreur de commande s\u2019est produite, veuillez nous contacter dans un d\u00e9lai de <\/span><strong><span>7 jours suivant la r\u00e9ception<\/span><\/strong><span> de votre colis.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">Pour faire une demande<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"isSelectedEnd\"><span>Merci de nous envoyer :<\/span><\/p>\n<ul data-spread=\"false\">\n<li><span>Votre num\u00e9ro de commande<\/span><\/li>\n<li><span>Une photo de l\u2019article re\u00e7u<\/span><\/li>\n<li><span>Une description de l\u2019erreur constat\u00e9e<\/span><\/li>\n<\/ul>\n<p><span>\u00e0 l\u2019adresse suivante :<\/span><br \/><a href=\"mailto:commande@iconbyyara.ca\"><strong><span><span data-placeholder-token=\"true\" class=\"text-token-text-primary cursor-text rounded-sm\">commande@iconbyyara.ca<\/span><\/span><\/strong><\/a><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">Important<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p class=\"isSelectedEnd\"><span>Nous ne pouvons \u00eatre tenus responsables des bris, dommages ou usure survenus apr\u00e8s la livraison en raison de la manipulation, du port ou de l\u2019utilisation du bijou.<\/span><\/p>\n<p><span>Merci de votre compr\u00e9hension et de votre soutien envers notre petite entreprise \ud83d\udc96<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":595,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-897","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de retour et de remboursement - Icon<\/title>\n<meta name=\"description\" content=\"\ud83d\udc96 Vente finale \u2014 En raison de la nature d\u00e9licate et hygi\u00e9nique de nos bijoux fantaisie, aucun retour ni \u00e9change n\u2019est accept\u00e9, sauf en cas 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